Help and Support
Are you having problems with anything? We are happy to help.
Midland Valley's Knowledge Centre operates out of our Glasgow office during normal office hours (GMT 9am - 5pm, Monday - Friday) and is happy to help you with any queries you might have. Please use the information below and we will be in touch as soon as possible.
For end-user software assistance please email help@mve.com.
For IT/installation/licencing support please email support@mve.com.
Both teams can also be reached on our main switchboard number +44 (0) 141 332 2681.
The best way to get in touch is to drop the Team an email including your Move information which you can find in the Move Launcher. Please copy and paste it into your email.
We aim to reply within 1 working day and more often than not have fixed your problem in 48 hours.
Our Client Secure Section is an additional resource for our maintained clients and software users. It holds a wealth of information, development plans, online tutorials and more. Register for an account if you do not already have one.
