Help and Support

Are you having problems with anything? We are happy to help.

Midland Valley's support service operates during office hours and are happy to helpyou with any queries you might have. If you wish to contact our support team directly, please use the information below andwe will be in touch as soon as possible.

A good place to start is our Frequently Asked Questions (FAQ's) page which is updated regularly.

What type of support?	Location	Email	Telephone	Office Hours (GMT)
IT - licensing, installation.	Glasgow, Scotland	This e-mail address is being protected from spambots. You need JavaScript enabled to view it	+44 (0)141 332 2681	Mon - Fri: 9:00 - 17:00
Geological help with our software.	Glasgow, Scotland	This e-mail address is being protected from spambots. You need JavaScript enabled to view it	+44 (0)141 332 2681	Mon - Fri: 9:00 - 17:00

Our Client Secure Section is an additional resource for ourmaintainedclients and software users. It holds a wealth of information, development plans, online tutorials, a helpdesk and wishlist for new features.

To obtain yourusername and password please contact us.

What type of hardware do I need to run the software? Click here for detailed hardware specification requirements.